{"id":1478,"date":"2025-06-27T10:03:53","date_gmt":"2025-06-27T08:03:53","guid":{"rendered":"https:\/\/www.protektor-ag.de\/en\/?page_id=1478"},"modified":"2025-09-08T11:32:03","modified_gmt":"2025-09-08T09:32:03","slug":"accessibility","status":"publish","type":"page","link":"https:\/\/www.protektor-ag.de\/en\/accessibility","title":{"rendered":"Accessibility"},"content":{"rendered":"

Accessibility Statement<\/h2>\n

Protektor Lebensversicherungs-AG is committed to making its website as accessible as possible. Our approach is based on the requirements of the German Barrier-Free Information Technology Ordinance (BITV 2.0)<\/a> and the international Web Content Accessibility Guidelines (WCAG 2.1)<\/a>, compliance level AA.<\/p>\n

A large part of our website is already designed to be accessible with minimal barriers. The navigation, content, and page structure are created to be easily usable by as many people as possible, regardless of individual impairments or technical conditions.<\/p>\n

At the same time, we are continuously working to identify and gradually remove any existing barriers. Our goal is to keep improving digital accessibility and to ensure equal access to our online services for all visitors.<\/p>\n

PDF Documents on Our Website<\/h3>\n

Some of the PDF files published on our website do not yet fully meet the requirements for accessible documents. These files were in part created before the introduction of the relevant guidelines. In the future, we will pay increased attention to providing new documents in as accessible a format as possible\u2014through clear structure, appropriate tagging, and alternative formats. Where feasible, existing files will be gradually revised or replaced.<\/p>\n

Contact and Feedback<\/h3>\n

If you encounter any barriers or have suggestions for improvement, we welcome your feedback. Please contact us via:<\/p>\n

Tel: +49 30 2200258-0
Fax: +49 30 2200258-22
E-Mail: contact@protektor-ag.de<\/a><\/p>\n

Or by post:<\/p>\n

Protektor
\nLebensversicherungs-AG
Wilhelmstra\u00dfe 43 G
10117 Berlin<\/p>\n

Dispute Resolution<\/h4>\n

If you feel disadvantaged due to insufficient accessibility, you can contact the responsible enforcement body:<\/p>\n

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz
\nbei dem Beauftragten der Bundesregierung f\u00fcr die Belange von Menschen mit Behinderungen
\nMauerstra\u00dfe 53
\n10117 Berlin<\/p>\n

Tel: 030 18 527-2805
\nFax: 030 18 527-2901
\nE-Mail: info@schlichtungsstelle-bgg.de<\/a>
\nWeb:\u00a0www.schlichtungsstelle-bgg.de<\/a><\/p>\n

The arbitration procedure is free of charge.<\/p>\n","protected":false},"excerpt":{"rendered":"

Accessibility Statement Protektor Lebensversicherungs-AG is committed to making its website as accessible as possible. Our approach is based on the requirements of the German Barrier-Free Information Technology Ordinance (BITV 2.0) and the international Web Content Accessibility Guidelines (WCAG 2.1), compliance level AA. 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